Exchange changes policy for holidays

  • Published
  • By Satsuki Iwasawa
  • Misawa Army & Air Force Exchange Service
MISAWA AIR BASE, Japan --  To make gift giving easier, the Army & Air Force Exchange service is extending its return policy for items purchased from Nov. 1 to Dec. 24. 

The Misawa Exchange's standard policy allows returns up to 15 to 90 days of purchase with a sales receipt.  The holiday return/exchange policy extends these terms through Jan. 31, 2015.

"The Exchange knows sometimes a gift can be the wrong color, size or brand," said Daniel Enderle, Exchange general manager. "The Misawa Exchange's extended return policy goes the extra mile to make sure everyone gets the perfect gift this year."

Refunds with sales receipts are processed as forms of payment (cash for cash, credit for credit card).  Refunds without sales receipts receive an Exchange gift card.

Shoppers can also return items purchased through shopmyexchange.com at the Misawa Exchange.  For more information about the extended refund policy, visit the Exchange's customer service desk.